Answered on: August 14, 2018

Client

I want to hire a small car from Crete Kalamata airport from the 4th till the 11th of Sept. I would like to pay the insurance to cover the excess etc. I cannot find what is covered or a price for this and how to reserve that when I book online. Please tell me what the cost is for this extra insurance and what it covers and how to book it when I book the car so the price does not change.

Agent

How to reduce your liability. Most car hire suppliers have excess of between €300-1500. Some as high as 3000. If the car was damaged or stolen (for example) you would be liable to pay the excess amount. With the AXA Damage Refund Insurance this should cover your excess requirements. You can check the size of each suppliers excess amount by clicking on the link ¨ IMPORTANT INFORMATION ¨ next to each car photo. Each car supplier may have a different excess amount, so try a few different links. With the AXA Damage Refund Insurance you do NOT need to buy additional insurance at the desk. If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered:- Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk. A copy of the full policy in English can be viewed here:- [link]

Client

Thank you. The information is helpful. If I should have to make a claim will I still have to pay Caldera and then reclaim from AXA?

Agent

Yes